Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. As a leading casino operator in Great Britain, we are committed to transparency about our data collection practices and compliance with UK data protection regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). By continuing to use our website and gaming services, you acknowledge that you have read and understood this policy.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that allows our systems to recognise your device and remember certain information about your preferences or past actions. Cookies enable us to provide you with a personalised gaming experience, maintain your login sessions, and ensure the proper functioning of our casino games and services.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable purposes in tracking user interactions and storing data locally on your device. These technologies work together to enhance your gaming experience while helping us maintain security and improve our services.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Enable basic website functionality, security, and user authentication | Session or up to 1 year | Login status, game session data, security tokens |
| Functional Cookies | Remember user preferences and enhance user experience | Up to 2 years | Language settings, game preferences, deposit limits |
| Analytical Cookies | Collect information about website usage and performance | Up to 2 years | Page views, game popularity, user journey tracking |
| Marketing Cookies | Deliver targeted advertising and promotional content | Up to 1 year | Promotional campaigns, affiliate tracking, personalised offers |
3. Essential Cookies
Essential cookies are strictly necessary for the operation of our online casino platform. These cookies enable core functionality such as user authentication, account security, game integrity, and compliance with regulatory requirements. Without these cookies, we cannot provide our gaming services safely and securely.
- Authentication cookies that maintain your login session
- Security cookies that protect against fraud and unauthorised access
- Load balancing cookies that ensure optimal server performance
- Regulatory compliance cookies for responsible gambling features
- Game state cookies that preserve your gaming progress
4. Functional and Performance Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These cookies allow us to provide personalised features and improve the overall performance of our platform. Performance cookies help us identify and resolve technical issues, ensuring smooth gameplay and optimal loading times.
- Language and regional preferences
- Game display settings and favourite games lists
- Deposit and withdrawal method preferences
- Notification settings for bonuses and promotions
- Website performance monitoring and optimisation
- Error reporting and debugging information
5. Analytical and Tracking Cookies
We use analytical cookies to understand how players interact with our website and games. This information helps us improve our services, develop new features, and ensure we are meeting our players' needs. These cookies collect aggregated data about user behaviour, popular games, and website performance metrics.
Third-party analytics providers may also place cookies on your device to help us gain insights into user behaviour and website performance. These providers include Google Analytics and other specialised gaming analytics platforms that comply with UK data protection standards.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalised promotional content and measure the effectiveness of our advertising campaigns. These cookies help us show you relevant bonuses, promotions, and game recommendations based on your interests and gaming history. We may also use these cookies to limit the frequency of promotional messages.
- Personalised bonus and promotion targeting
- Cross-device advertising campaign management
- Affiliate and partner tracking for marketing attribution
- Social media integration and sharing functionality
- Email marketing campaign optimisation
7. Third-Party Cookies
Our website integrates with various third-party services that may place their own cookies on your device. These include payment processors, game providers, customer support systems, and marketing platforms. While we select partners who comply with UK data protection regulations, we recommend reviewing their individual privacy policies for detailed information about their cookie practices.
Third-party cookies may be used for payment processing security, game functionality, live chat support, and social media integration. We regularly review our third-party relationships to ensure they maintain appropriate data protection standards.
8. Cookie Management and User Control
You have several options for managing cookies on our platform. While essential cookies cannot be disabled without affecting core functionality, you can control optional cookies through your account settings or browser preferences. We provide granular controls that allow you to accept or reject specific categories of cookies while maintaining your ability to use our gaming services.
- Account-based cookie preference management
- Browser-level cookie controls and settings
- Opt-out mechanisms for marketing and analytical cookies
- Periodic consent renewal for non-essential cookies
- Clear instructions for cookie deletion and blocking
9. Browser-Specific Cookie Settings
Most web browsers allow you to control cookies through their settings menus. Below are instructions for managing cookies in popular browsers used by our players:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy tab
10. Legal Basis and Compliance
Our use of cookies is based on legitimate interests for essential and functional cookies, and on your consent for marketing and analytical cookies. We comply with UK regulations including GDPR, PECR, and guidelines from the Information Commissioner's Office (ICO). We also adhere to requirements from the UK Gambling Commission regarding player protection and responsible gambling.
We maintain records of your cookie preferences and ensure that our cookie practices support regulatory compliance, including anti-money laundering monitoring, player verification, and responsible gambling interventions where necessary.
11. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. We will notify you of significant changes through our website or direct communication. The current version will always be available on our website with the last update date clearly indicated.
If you have questions about our cookie practices, wish to exercise your rights regarding cookie data, or need assistance with cookie settings, please contact our Data Protection Officer through the contact information provided in our Privacy Policy. We are committed to addressing your concerns and ensuring transparent cookie practices.